Refund policy

Refunds 
Our refund policy lasts for 7 days. If 7 days or more have gone by since your purchase, unfortunately we cannot offer you a refund.

If you do not receive what you ordered or if there is an issue with a product you ordered, then send an email to us at: info@secret-aura.com.  Tell us what went wrong and send us pictures wherever possible. 

If you are eligible for a refund, we will refund you back to the method of payment you used when you originally paid for your order. The refund amount will be the total amount you have paid for the particular order or a fraction of this, depending on the nature of the fault at hand. Refunds can take up to 10 working days to process.

Unfortunately, Gift Cards are non-refundable.